CIO Event Newcastle – 5 Best Tweets / 5 Best Quotes / 5 Things We Learnt

May 21, 2016

Held at KPMG, Quayside House, 110 Quayside, Newcastle upon Tyne, over 60 CIOs and technology leaders gathered to hear the results of the 2016 Harvey Nash / KPMG CIO Survey.

Our photographer was there to capture it all. Take a look in our photo album.

Our guests on stage were:

Survey Finding Speakers
Jonathan Mitchell, Harvey Nash
Adam Woodhouse, Director, CIO Advisory, KPMG

The panel were:
Steve Johnston
Managing Director, Nine Software

Elouise Di Luce
Business Expert, Conscious Workplace Foundation

Phil Jackman
CIO Durham, County Council

Danny Meaney
CEO, Up Accelarator

Paul Featherstone
Interim CIO, Durham University

Tweets – Five of the best

‏@undercovermag “Skills shortages across world interesting but regional capabilities and skill sets in UK is still providing challenges #HNKPMGciosurvey”

richard farley.jpgRichard Fahey
@Trixfahey “#HNKPMGCIOsurvey. Thinking there is no aligned definition of digital, skills shortage is due to leaders not knowing what they have….”
“How would brexit impact your business? Switch your crystal balls on #hnkpmgciosurvey”

adam woodhouse.jpgAdam Woodhouse
‏@AWoodhouseCIOA “Pleasure to present at today’s #CIO breakfast event in Newcastle – fantastic panel debate, thanks for joining us! #hnkpmgciosurvey”

phil jackman.jpgPhil Jackman
‏@PhilJackman “We still have some way to go with gender equality #WICT #HNKPMGCIOsurvey”
“If you want to be a digital organisation, stop being analogue. #HNKPMGCIOsurvey”
“CIOs spend 15% of their time on nothing to do with IT. Growing proportion.”

neil atkinson.jpgNeil J Atkinson
@NeilJ_Atkinson “Does cloud allow the replacement of the CIO? Not for me! #hnkpmgciosurvey”

Quotes – Five of the best

1. Commenting on the skills shortage being at the highest since the Recession: “I don’t think people are looking hard enough in their own organisations.” “There is much greater emphasis on partnering to access resources, rather just embedding them.”

2. An audience member asked: What would you advise CIOs to stop doing to be more creative? : “Get to know your people; that’s where so many ideas come from.” “Get less involved in operational decisions, less involved in ‘controlling’ things and more involved in dreaming!”

3. “Managing the detail is one of the skills a CIO needs to get to the top, but ironically it’s one of the first skills that need to be dropped when you get there.”

4. “Innovation is such an undefined term. However we need to innovate to survive; we can’t be stuck in a 1950s mindset.”

5. “I lose the will to live when companies appoint an ‘innovation expert’. Innovation is a cultural thing, not just the job of one person.”

And we couldn’t resist adding these quotes:

6. “It is so important for the CIO to ensure ‘the lights are on’ – without that it’s difficult to innovate.”

7. An audience member asks: Is everything heading for the cloud and bypassing the CIO? “I think governance is becoming increasingly important – and where cloud is often exposed. It is often the board – not IT – who are driving the governance agenda.”

8. On organisations adapting to become more digital: “There’s a level of cultural change that needs to happen and traditionally CIOs haven’t been strong in this area.”

9. “In the future there won’t be a tech industry – just industry.”

Five things we learnt

1/ The CIO role is changing (fundamentally):

  • The old operational priorities of cost saving and infrastructure are declining, and new outward facing ones are increasing – such as revenue growth and digital
  • Connected to this more CIOs report directly to the CEO (34 percent) than at any time in the past decade, rising 10 percent over the last year
  • This increase in importance has come about as the CIO is becoming more focused on non-IT activity. Four in ten CIOs now spend more than one day a week in areas entirely unrelated to traditional IT.

2/ Skills shortage grows, but good news on gender diversity

  • Despite CIOs being more creative and increasing their influence, they still are being hindered by the greatest technology skills shortage since the Great Recession almost a decade ago.
  • Almost two-thirds (65 percent) of CIOs say they believe a lack of talent will prevent their organization from keeping up with the pace of change, a 10 percent increase in just 12 months
  • Eleven percent of survey respondents were female, up from 8 percent last year and the first time in the survey’s history women made up more than one in ten participants. Women in the top CIO role has risen by a third – up from 6 to 9 percent.

3/ Cyber security – One in three global CIOs responded to cyber-attacks in the last two years

  • Almost one in three (28 percent) of CIOs have had to respond to a major IT security or cyber-attack on behalf of their organization in the last two years
  • Almost half of CIOs (49 percent) report data loss and privacy risks as the biggest challenge with adopting cloud technology
  • Only a fifth (22 percent) of CIOs feel confident their organization is very well prepared to identify and respond to cyber-attacks compared to nearly a third in 2014

4/ CIOs are getting to grips with digital

  • Almost one in ten companies implemented an enterprise wide digital strategy (jumping from 27% to 35%)
  • Alongside this growth in strategy comes a growth in importance: the single most likely body to own the digital strategy is the Board. IT comes second. It’s worth noting here that Marketing, perhaps the traditional sparring partner of the CIO in digital, is now close to the bottom. Companies are developing a clearer understanding of what digital means for their business and as such the old confusions between digital business and digital marketing are resolved.

5/ CIOs increasing agility

  • Big jumps are planned in cloud investment
  • 59 per cent of organisations looking to implement agile methods to develop and deliver IT services
  • For the Creative CIO, the goal is to simplify organisational structures to successfully to deliver both a more agile and innovative business environment and a more engaging customer experience.

Thank you to everyone who took part, and who continue to make the CIO Survey events a great way to share knowledge and insights. If you would like to find out more about Harvey Nash please visit, or contact If you would like to find out more about KPMG please visit or contact