Technical Sales Engineer, Smart Eye AB

Göteborg, Sweden

Smart Eye AB is an exciting and growing company providing state-of-the-art eye tracking solutions to some of the most prestigious research organizations, universities, institutes and governments in the world.

Location: Göteborg, Sweden

Ref nr: 5611

Application Deadline: Send us your application as soon as possible as we are continuously interviewing candidates in this assignment.

Craig Schlebusch

Region West & Manager

Smart Eye AB has embarked upon an extremely interesting part of its life cycle and is on a journey of global expansion and leadership in eye tracking research.

Do you want to be a part of Smart Eye AB´s journey and take the opportunity to grow with the challenges associated with global expansion in a truly international environment?

Role Summary
The Sales Engineers at Smart Eye AB are a key point of contact for clients and provide both pre and after-sales advice. They liaise regularly with the sales team, product management and operations departments. A big focus of the role is to develop business across Automotive, Aerospace and other potential sectors and across several geographies mainly within Europe to facilitate successful target fulfilment.

Reporting to: VP Research Instruments at Smart Eye AB

Location: Smart Eye AB, Headquarters (Gothenburg)

Responsibilities and challenges
• Providing technical expertise to the sales team allowing Regional Sales Managers to focus on and advancing the sales process efficiently
• Communicating technical strategies and roadmaps to customers and partners
• Presenting and demonstrating new products-, features and functionalities to customers and partners
• Translating Smart Eye products- and solutions characteristics into customer benefits
• Participating in marketing activities like attending trade shows, conferences and other marketing events
• Providing product education and training to the sales team
• Producing presentations- and other sales related material for the sales team
• Keep the CRM system updated regarding the presales activities providing reports accordingly
• Liaising with Product Management to translate customer needs and requirements into “user story candidates” for future product evolution
• Assisting in the design of custom-made products
• Participate in collecting Business Intelligence information regarding competitors, their products and technologies together with the Sales team
• Participating in after-sales activities and providing technical back up as required
• Arranging and carrying after-sales product training, and installations

Background and personal qualities
• University degree (minimum Bachelor´s degree), preferably in Electrical- or Computer engineering
• Extensive background in technology sales support with a strong business focus, minimum 3 years
• A solid technical background and understanding of software/hardware-based systems and solutions
• Analytical and structured approach with problem-solving skills
• Excellent communication- and interpersonal skills
• Participate at trade shows, meet clients, partners and support sales activities
• Good understanding of CRM systems, preferably Salesforce CRM
• Fluent in English both verbal and written

Smart Eye AB offers you:
• The opportunity to experience international growth with a company offering unique, software- and hardware-based products to a highly-qualified market
• The opportunity to work with a client set that most professionals can only dream about
• The opportunity to leverage your previous professional experience into a new international success story